When we stay with a decision even if there is clear evidence its wrong, it refers to ____.

When we stay with a decision even if there is clear evidence its wrong, it refers to ____.

a. anchoring bias

b. confirmation bias

c. risk aversion

d. escalation of commitment

e. availability bias


Answer: d. escalation of commitment

Which term refers to setting on initial information and not sufficiently altering for subsequent information?

Which term refers to setting on initial information and not sufficiently altering for subsequent information?

a. Escalation of commitment

b. Confirmation bias

c. Risk aversion

d. Availability bias

e. Anchoring bias


Answer: e. Anchoring bias

Raj has interviewed at 28 places for a job. He chooses the first acceptable job offer he encounters, rather than the optimal one. Which term describes Raj's choice?

Raj has interviewed at 28 places for a job. He chooses the first acceptable job offer he encounters, rather than the optimal one. Which term describes Raj's choice?

a. Halo effect

b. Satisficing

c. Consistency

d. Fundamental attribution error

e. Self-serving bias


Answer: b. Satisficing

Bianca is known for making consistent, value-maximizing choices within specified constraints. She can be described as ____.

Bianca is known for making consistent, value-maximizing choices within specified constraints. She can be described as ____.

a. Machiavellian

b. deep acting

c. rational

d. narcissistic

e. surface acting


Answer: c. rational

In intuitive decision making, we typically ____.

In intuitive decision making, we typically ____.

a. arrive at a decision that proves to be less effective than when we use rationality

b. rely upon an objective decision-making process

c. contradict decisions made through a more rational process

d. examine only parts of the problem

e. engage our emotions and previous experience


Answer: e. engage our emotions and previous experience

The second step in the rational decision-making process is to ____.

The second step in the rational decision-making process is to ____.

a. identify the decision criteria

b. use your experience to create hunches

c. look for tried-and-true answers

d. satisfice, or seek a "good enough" solution

e. engage the emotions during the process


Answer: a. identify the decision criteria

Ramona graduated six month ago. She has been regularly applying for jobs since before she graduated. Which of these best describes Ramona's situation of not having a job?

Ramona graduated six month ago. She has been regularly applying for jobs since before she graduated. Which of these best describes Ramona's situation of not having a job?

a. Potential

b. A consensus

c. An opportunity

d. A decision

e. A problem


Answer: e. A problem

Riya has to make a choice between taking a 6-month co-op internship at Marriott or a regular summer internship at Under Armour. Riya is faced with a(n) ____.

Riya has to make a choice between taking a 6-month co-op internship at Marriott or a regular summer internship at Under Armour. Riya is faced with a(n) ____.

a. problem

b. consensus

c. uncertainty

d. decision

e. opportunity


Answer: d. decision

If you are facing discrepancy between your current state of affairs and a different desired state, it describes ____.

If you are facing discrepancy between your current state of affairs and a different desired state, it describes ____.

a. consensus issue

b. a decision

c. a consistency issue

d. a problem

e. distinctiveness behavior


Answer: d. a problem

If you are making a choice from among two or more alternatives, you are ____.

If you are making a choice from among two or more alternatives, you are ____.

a. creating a problem

b. showing consistency

c. making a decision

d. developing consensus

e. exhibiting distinctiveness


Answer: c. making a decision

We generally need to make decision when we perceive there is a(n) ____.

We generally need to make decision when we perceive there is a(n) ____.

a. bias

b. alternative

c. stereotype

d. problem

e. perception


Answer: d. problem

Better decisions can be made by ____.

Better decisions can be made by ____.

a. seeking to validate an idea already held by many in the organization

b. reacting only to problems that everyone agrees upon

c. weighing every possible alternative to a solution before acting

d. recognizing potential perceptual biases during the decision process

e. selecting information from only one source


Answer: d. recognizing potential perceptual biases during the decision process

Which term describes the tendency when people attribute vague information as relatively flattering, accept positive feedback, and reject negative feedback?

Which term describes the tendency when people attribute vague information as relatively flattering, accept positive feedback, and reject negative feedback?

a. Stereotyping

b. Self-serving bias

c. Selective perception

d. Halo effect

e. Fundamental attribution error


Answer: b. Self-serving bias

When you observe Lexi, you see that she displays different behaviors in different situations. According to attribution theory, which of the following describes Lexi's behavior?

When you observe Lexi, you see that she displays different behaviors in different situations. According to attribution theory, which of the following describes Lexi's behavior?

a. Distinctiveness

b. Consistency

c. Consensus

d. Conscientious

e. Narcissism


a. Distinctiveness

The three factors of attribution theory are ____, ____, and ____.

The three factors of attribution theory are ____, ____, and ____.

a. intra, internal, external

b. agreeable, conscientious, emotional stability

c. distinctiveness, consensus, consistency

d. Machiavellianism, narcissism, psychopathy

e. intuitive, sensing, judging


Answer: c. distinctiveness, consensus, consistency

____ tries to explain the ways we judge people differently, depending on the meaning we assign to a behavior.

____ tries to explain the ways we judge people differently, depending on the meaning we assign to a behavior.

a. Machiavellian theory

b. Emotional dissonance theory

c. Affective events theory

d. Attribution theory

e. Personality-job fit theory


Answer: d. Attribution theory

If Jason, Jamie, Julie, and John face a similar situation and respond in the same way, we can say their behavior shows ____.

If Jason, Jamie, Julie, and John face a similar situation and respond in the same way, we can say their behavior shows ____.

a. Machiavellian attitude

b. narcsissim

c. conscientiousness

d. consensus

e. distinctiveness


Answer: d. consensus

Which of the following is true of fundamental attribution error?

Which of the following is true of fundamental attribution error?

a. It can easily be applied in Eastern and Western cultures.

b. It can cause people to underestimate the influence of external factors on others.

c. The theory explains why people make errors on the job.

d. It always results in self-service bias.

e. The theory displays our internal biases against making snap judgments.


Answer: b. It can cause people to underestimate the influence of external factors on others.

The perception process is influenced by which of these situation context factors?

The perception process is influenced by which of these situation context factors?

a. Attractiveness

b. Attitude

c. Personality

d. Location

e. Past experience


Answer: d. Location

Which of these is a characteristic of the target being perceived that impacts the perception process?

Which of these is a characteristic of the target being perceived that impacts the perception process?

a. Heat

b. Location

c. Attitude

d. Attractiveness

e. Lighting effect


Answer: d. Attractiveness