___ refers to ignoring initial emotional responses to situations.

___ refers to ignoring initial emotional responses to situations. a. Affect intensity b. Surface acting c. Emotional suppression d. Negative affect e....

"Putting on a face" refers to which strategy people employ to change their emotions?

"Putting on a face" refers to which strategy people employ to change their emotions? a. Affect intensity b. Deep acting c. Negative affect d. Venting e....

If you try to cheer yourself up when you're feeling down, you are engaging in ____.

If you try to cheer yourself up when you're feeling down, you are engaging in ____. a. emotion regulation b. emotional labor c. emotional dissonance d....

____ involves recognizing and altering the emotions that you feel.

____ involves recognizing and altering the emotions that you feel. a. Emotional labor b. Emotional dissonance c. Emotional regulation d. Affective...

Which of these is an emotional regulation technique?

Which of these is an emotional regulation technique? a. Emotional suppression b. withdrawing from work c. suppressing emotions d. improving self-esteem e....

Engaging in trying to improve your mood is known as ____.

Engaging in trying to improve your mood is known as ____. a. emotional dissonance b. affect intensity c. emotional intelligence d. emotional regulation e....

Mostly EI is measured with ____.

Mostly EI is measured with ____. a. electromagnetic pulses b. physical activities c. IQ tests. d. technology inventories. e. self-report inventories Answer:...

Which of the following arguments best supports emotional intelligence?

Which of the following arguments best supports emotional intelligence? a. The measures of emotional intelligence are diverse, and researchers have...

Which statement LEAST likely supports emotional intelligence?

Which statement LEAST likely supports emotional intelligence? a. Emotional intelligence plays an important role in job performance b. It can be...

Which term describes a person's ability emotions in the self and others, realize the meaning of these emotions, and adjust his or her emotions accordingly?

Which term describes a person's ability emotions in the self and others, realize the meaning of these emotions, and adjust his or her emotions accordingly? a....

Which statement about emotional intelligence (EI) is most likely true?

Which statement about emotional intelligence (EI) is most likely true? a. EI is obsolete because many questions about it have been answered. b....

Emotional intelligence (EI) is ____.

Emotional intelligence (EI) is ____. a. linked to organization commitment b. linked to work performance c. distinct from personality d. widely...

Which term describes when people project one emotion while actually feeling another?

Which term describes when people project one emotion while actually feeling another? a. Deep acting b. Emotional dissonance c. Affect intensity d....

Hiding your inner feeling and emotional expression in response to display rules is called ____.

Hiding your inner feeling and emotional expression in response to display rules is called ____. a. positive effect b. emotional dissonance c. surface...

If you show the actual emotions in a given situation, they are called ____.

If you show the actual emotions in a given situation, they are called ____. a. felt emotions b. moods c. displayed emotions d. personality e....

Which of these describes your expression of desired emotions during interpersonal transactions?

Which of these describes your expression of desired emotions during interpersonal transactions? a. Emotional contagion b. Emotional labor c. Emotional...

Susan encounters emotional dissonance practically every day at work. This most likely lead to ____ for Susan.

Susan encounters emotional dissonance practically every day at work. This most likely lead to ____ for Susan. a. emotional labor b. increased effectiveness c....

When an organization prefers for employees to express certain types of emotions at work, this is called ____.

When an organization prefers for employees to express certain types of emotions at work, this is called ____. a. emotional mood b. affect intensity c....

Which of the following would LEAST likely influence moods and emotions?

Which of the following would LEAST likely influence moods and emotions? a. Sleep b. Sex c. Age d. Country of origin d. Social activities Answer:...

Which of the following is LEAST likely a potential influence on moods and emotions?

Which of the following is LEAST likely a potential influence on moods and emotions? a. Stress b. Ethnicity c. Time of day d. Personality e. Weather Answer:...

What is said to be occurring when Amy associates two events that in reality have no connection?

What is said to be occurring when Amy associates two events that in reality have no connection? a. Affect intensity b. Positive affect c. Emotional...

Which term describes when people experience the same emotions with diverse strengths?

Which term describes when people experience the same emotions with diverse strengths? a. Affect intensity b. Emotional dissonance c. Positive affect d....

When people associate two events that in reality have no connection, it describes ____.

When people associate two events that in reality have no connection, it describes ____. a. emotional labor b. illusory correlation c. affect intensity d....

People who experience emotions more strongly, both positive and negative, are said to have ____.

People who experience emotions more strongly, both positive and negative, are said to have ____. a. affect intensity b. emotional control c. social...

Which term refers to a mood dimension comprising of nervousness, stress, and anxiety at the high end, and contendeness, peace, and serenity at the low end?

Which term refers to a mood dimension comprising of nervousness, stress, and anxiety at the high end, and contendeness, peace, and serenity at the low...

Which terms refers to powerful feelings focused at someone?

Which terms refers to powerful feelings focused at someone? a. Personality b. Perception c. Cognition d. Emotion e. Mood Answer: ...

A mood dimension comprising of emotions such as excitement, enthusiasm, and euphoria at the high end, and dullness, depression, and tiredness at the low end is known as ____.

A mood dimension comprising of emotions such as excitement, enthusiasm, and euphoria at the high end, and dullness, depression, and tiredness at the...

Which term describes a wide range of feelings individuals' experience, including both emotions and moods?

Which term describes a wide range of feelings individuals' experience, including both emotions and moods? a. Perception b. Cognition c. Affect d....

Sympathy for the suffering of others is an example of which of these?

Sympathy for the suffering of others is an example of which of these? a. Emotional labor b. Emotional exhaustion c. Moral emotions d. Cognitive...

____ are specific, intense feelings a person has about a particular person or situation; ____ are more general feelings that happen without a particular event or person provoking them.

____ are specific, intense feelings a person has about a particular person or situation; ____ are more general feelings that happen without a particular...

Millennials seek out employers that are focused on the triple bottom line: ____ ____, and ____.

Millennials seek out employers that are focused on the triple bottom line: ____ ____, and ____. a. within industry, between industry, beyond industry b....

Which of the following describes an organization's self-regulated activities to help society or the environment beyond what is required by law?

Which of the following describes an organization's self-regulated activities to help society or the environment beyond what is required by law? a....

Which term describes individuals who trust in their internal worth and basic competence?

Which term describes individuals who trust in their internal worth and basic competence? a. Core self-evaluations b. Committed c. Affective d....

Which of the following is the most important predictor of job satisfaction?

Which of the following is the most important predictor of job satisfaction? a. The intrinsic nature of the work itself b. Pay c. Social interactions d....

People who believe in their inner worth and basic competence are said to have ____.

People who believe in their inner worth and basic competence are said to have ____. a. cognitive dissonance b. high power distance c. power embeddedness d....

Generally, which of these satisfy most employees?

Generally, which of these satisfy most employees? a. Core self-evaluation b. Power embeddedness c. Interesting jobs d. Cognitive dissonance e....

Which of the following describes the degree to which people in a country accept that power in institutions and organizations is distributed unequally?

Which of the following describes the degree to which people in a country accept that power in institutions and organizations is distributed unequally? a....

Which of the following measures the degree to which individuals relate psychologically with their jobs and consider their supposed performance levels important to self-worth?

Which of the following measures the degree to which individuals relate psychologically with their jobs and consider their supposed performance levels...

Which term refers to a positive sentiment about a job, resulting from an assessment of its characteristics?

Which term refers to a positive sentiment about a job, resulting from an assessment of its characteristics? a. Job satisfaction b. Job involvement c....

Whereas ____ measures how much employees' perceived efforts in the workplace contribute to their self-worth, ____ refers to how much employee feel their organization values their work contributions.

Whereas ____ measures how much employees' perceived efforts in the workplace contribute to their self-worth, ____ refers to how much employee feel their...

Which term describes employees' beliefs in the degree to which they impact their work environments, their capabilities, the significance of their jobs, and their perceived autonomy?

Which term describes employees' beliefs in the degree to which they impact their work environments, their capabilities, the significance of their jobs,...

Jorge feels strongly about his employer ABC Manufacturing, identifies with it and its goals, and wishes to remain a member. Which of the following best describes Jorge's attitude?

Jorge feels strongly about his employer ABC Manufacturing, identifies with it and its goals, and wishes to remain a member. Which of the following best...

Which of the following describes the incompatibility experienced by Amy between her behavior and the attitude she holds toward drinking and smoking?

Which of the following describes the incompatibility experienced by Amy between her behavior and the attitude she holds toward drinking and smoking? a....

Which of the following is NOT one of the most powerful moderators of the attitudes-behavior relationship?

Which of the following is NOT one of the most powerful moderators of the attitudes-behavior relationship? a. Attitude's accessibility b. An individual's...

Leon Festinger argued that ____.

Leon Festinger argued that ____. a. Attitudes follow behavior b. Attitudes were casually related to behavior c. Attitudes were not connected to...

Which statement best describes the early assumption about the attitude-behavior relationship?

Which statement best describes the early assumption about the attitude-behavior relationship? a. Attitudes followed behavior. b. Behavior was driven...

What are two of the most powerful moderators of the attitudes and behavior relationship?

What are two of the most powerful moderators of the attitudes and behavior relationship? a. Direct experience and indirect experience b. Specific...

Meagan had been working towards a promotion, but another colleague received it instead. Afterwards, Meagan decided she had not really wanted the promotion after all. What does this best illustrate?

Meagan had been working towards a promotion, but another colleague received it instead. Afterwards, Meagan decided she had not really wanted the promotion...

Which component of attitudes reflects the feeling part?

Which component of attitudes reflects the feeling part? a. Affective b. Behavioral c. Cognitive d. Personality e. Job satisfaction Answer:...

Which components of attitudes represent a belief in the way things are?

Which components of attitudes represent a belief in the way things are? a. Organizational commitment b. Cognitive c. Behavioral d. Affective e....

The three components of attitudes are ____.

The three components of attitudes are ____. a. job satisfaction, job involvement, and organizational commitment. b. voice, loyalty, and neglect c....

Which of these is/are evaluative statements regarding objects, people, or events?

Which of these is/are evaluative statements regarding objects, people, or events? a. Personality b. Cognitive dissonance c. Perception d. Attitudes e....

Which component of attitude reflects a belief in the way things are?

Which component of attitude reflects a belief in the way things are? a. Behavioral b. Affective c. Job satisfaction d. Personality e. Cognitive Answer:...

Starting "I'm upset that my boss is unfair," reflects the ____ component of attitude; saying you're going to seek another job demonstrates the ____ component.

Starting "I'm upset that my boss is unfair," reflects the ____ component of attitude; saying you're going to seek another job demonstrates the ____...