___ refers to ignoring initial emotional responses to situations.

___ refers to ignoring initial emotional responses to situations.

a. Affect intensity

b. Surface acting

c. Emotional suppression

d. Negative affect

e. Deep acting

Answer: C

"Putting on a face" refers to which strategy people employ to change their emotions?

"Putting on a face" refers to which strategy people employ to change their emotions?

a. Affect intensity

b. Deep acting

c. Negative affect

d. Venting

e. Surface acting

Answer: E

If you try to cheer yourself up when you're feeling down, you are engaging in ____.

If you try to cheer yourself up when you're feeling down, you are engaging in ____.

a. emotion regulation

b. emotional labor

c. emotional dissonance

d. emotional contagion

e. affective events theory

Answer: A

____ involves recognizing and altering the emotions that you feel.

____ involves recognizing and altering the emotions that you feel.

a. Emotional labor

b. Emotional dissonance

c. Emotional regulation

d. Affective events theory

e. Emotional contagion

Answer: C

Which of these is an emotional regulation technique?

Which of these is an emotional regulation technique?

a. Emotional suppression

b. withdrawing from work

c. suppressing emotions

d. improving self-esteem

e. emotional exhaustion

Answer: A

Engaging in trying to improve your mood is known as ____.

Engaging in trying to improve your mood is known as ____.

a. emotional dissonance

b. affect intensity

c. emotional intelligence

d. emotional regulation

e. deep acting

Answer: D